Privacy Policy

At OUR Real Estate, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

1. Personal Information
   When you contact us, register interest in a property, request a consultation, or sign up for updates, we may collect:
   • Full name
     
   • Email address
     
   • Phone number
     
   • Home address (if relevant)
     
   • Property preferences or budget
     
   • Any other information you voluntarily provide
2. Technical Information
   When you browse our website, we may automatically collect:
   
   • IP address
   • Browser type and version
     
   • Device type
     
   • Pages you visit and time spent on the site
     
   • Cookies and similar tracking technologies

2. How We Use Your Information

We use your data to:

• Respond to inquiries and provide property-related services
  
• Match you with relevant property listings
  
• Send you updates, newsletters, or promotional offers (if opted in)
  
• Improve our website and customer experience
  
• Comply with legal or regulatory obligations
  
  

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted third-party service providers who help us operate our business (e.g. CRM tools, marketing platforms)
  
• Legal or governmental authorities if required by law
  
• Other parties with your explicit consent
  

4. Data Storage and Security

We take appropriate technical and organizational measures to secure your data and prevent unauthorized access, loss, or misuse.

• Your data is stored securely on encrypted servers
  
• Access is restricted to authorized personnel only
  

5. Your Rights

You have the right to:

• Access the personal information we hold about you
  
• Correct any inaccurate or outdated information
  
• Withdraw consent or unsubscribe from marketing communications
  
• Request deletion of your personal data, subject to any legal obligations we may have
  

To exercise any of these rights, contact us at: info@ourealtors.ae

6. Cookies

We use cookies to enhance your experience on our website. You can control or disable cookies via your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated.

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:

OUR Real Estate

mark 2
Office 4 – 45
Ras Al Kor
Dubai
UAE

info@ourealtors.ae